Is There a Battery Replacement Policy?
What’s Element Vape? An area online e-commerce store which allows you to choose from a large number of different herbal choices. The web site describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you go to the website, you will see thousands of Disposable Vape selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. In case you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To put your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you want to place an order, please note that you may have to contact their support team. Besides email, you can also utilize the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in case of server outages, so you might want to call during these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order could be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you want to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a poor feedback once they have ordered through our website, and exactly the same goes for placing an order through our phone number.
MAY I track my order? Yes, we do supply the tracking information for all orders. This consists of our shipping address submissions. Please be aware that people cannot accept returns on goods which have arrived to your door without our express prior approval.
Any kind of other ways to earn reward points or cash back from my Element Vape purchase? Yes, as mentioned above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions can be found through our website. If you are a loyal customer, we will reward you with a lot more discounts, freebies or merchandise, as well as cash. We are committed to offering our customer support professionals with training and education on our products, and providing them having an extensive library of educational material, including videos and printed resources.
Will there be an alternative solution to earn reward points or cash back? Yes, you need to use your credit or debit card to get items from our website. When you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please note that you will not receive cash return or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, irrespective of your shipping address. We have been still focusing on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures set up for returning items you may be unhappy with. Please be aware that upon delivery, standard shipping rates connect with all U.S. destinations. Also, due to internet sites employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as those requiring assembly.
Where may i contact the Customer Service department? Our contact number is readily available on our home page. Should you have any further questions, you may contact us whenever by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers such as the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or in case you have questions about our services, you should contact us at anytime.
Is there a warranty or guarantees? Our policy would be to offer a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. Should you experience any harm or defect while using our products, you must notify us right away so that you can get yourself a proper replacement.